机务口语手册

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Introduction of Ground Service Department

Ground Service Department is responsible for providing line maintenance, service supporting for those take off or land in Luo Gang Airport (except Eastern Airlines and Joy Airlines who based in Luo Gang), and providing special vehicle services for variety of aircrafts. Formerly known as Maintenance Department of Anhui Provincial Civil Aviation Bureau, it was set up in May 1992 in order to make Hefei Airport bear the capacity of receiving various types of aircrafts. The same year in August, Maintenance Department and Fuel Guarantee Department were combined to establish Maintenance Section and Fuel Section was set up. In July 1993, Fuel Section was separated, and Maintenance & Engineering Department was set up by Anhui Provincial Civil Aviation Bureau. In June 2004, in order to deepen the reform and integrate resources, Maintenance Engineering Department combined with the vehicle team and repair workshop of the original Jinying Company to establish Ground Service Department.

In 20 years, Ground Service Department has developed from 10 employees in 1992 to 130 in 2012, as well as from 185 planes of annual service in 1992 to 20729 in 2012，from the single maintenance engineering department to the Ground Service Department including 7 sections of Assistant Sect., Quality Control Sect., Production Technology and Equipment Sect., Maintenance Team I and II, Special Vehicle Team, and Vehicle Repair Factory.

Ground Service Department holds aircraft maintenance certificate issued by the Civil Aviation Administration of China, provides general services and line maintenance (pre-flight check, transit check, after-flight check) for airlines such as China International Airlines, China Southern Airlines and Hainan Airlines. From 1992 to 2012, Ground Service Department has the experience of maintaining 24 types of airplanes including MD82/90, B757-200, A319/320/321, Y7-100, DOR328-300, MD82/90, ATR-72, TU-154, B737-200/300/400/500/600/700/800/900, CRJ-200, DHC8-400, SAAB340, YK42, BAE146-100/300 and so on. Since 2007, Ground Services Department started to service for Hongkong Airlines, Macao Airlines, Taiwan Far East Airlines, TransAsia Airlines, Korean Isda Airlines and others foreign and regional airlines. Ground Service Department owns electrical power cart, pneumatic power cart, towing vehicle, air conditioning cart, de-icing vehicle, guided vehicle, passenger cart, ferry cart and other vehicles.

These years, Ground Services Department has continuously improve the ability of safety guarantee, production, flight safety and ground traffic safety through the way of revising Maintenance Management Manual, Work Procedure Manual, Maintenance Department Training Program, Vehicle Equipment Operation Manual, Emergency Rescue Work Manual and so on.

The tough environment and high safety risk request high-level technology. For years, Ground Service Department has fostered an excellent team with high quality of thought, technological skill and working style. Ground Service Department has enhanced the safety consciousness, regulations consciousness and sense of responsibility. By all the above, it will continuously form a healthy and positive safety culture, promote the employees’ integral professional quality and advance the comprehensive guarantee.

地勤服务部简介

地勤服务部承担着XX机场起降飞机（基地***东航、幸福航除外）的航线维修和勤务保障工作，同时为各型飞机提供多种特种车辆服务，前身为民航XX省局机务科。1992年5月，为使XX机场具有接收各***飞机的能力，民航XX省局组建机务科，同年8月，机务科与油料科合并成立机务油料保某某，1993年7月，油料科分离，民航XX省局成立机务维修工程部。2004年6月，为深化改革，整合资源，机务维修工程部与原***大车队、汽车修理厂合并组建成地勤服务部。

经过20年的发展，地勤服务部员工从1992年成立之初的10人增至2012年的130人；年保障飞机架次由1992年的185架次，增至2012年的20729架次；组织机构由1992年的机务科，发展至2012年的地勤服务部，下设7个科队（助理室、质量控制室、生产技术设备科、机务一队、机务二队、特种车辆队、车辆修理厂）。

地勤服务部持有中国民航局颁发的《维修许可证》，承担中国国际***、中国南方***、XX***等十余家***经停XX机场飞机的一般勤务和航线维修（航前、短停、航后）工作；1992年至2012年，先后承担过BAE146-100/300、Y7-100、B737-200/300/400/500/600/700/800/900、A319/320/321、MD82/90、B757-200、CRJ-200、DHC8-400、DOR328-300、ATR-72、SAAB340、YK42、、TU-154等24种机型的维修工作。自2007年起，地勤服务部开始承担香港***、澳门***、台湾远东、复兴***、韩国易某某***等地区和国外***执飞XX航班保障工作。地勤服务部拥有电源车、气源车、牵引车、空调车、除冰车、引导车、客梯车、摆渡车等多种车辆。

多年来，地勤服务部通过逐步建立健全安全生产长效机制，修订完善《维修管理手册》、《工作程序手册》、《维修单位培训大纲》、《车辆设备运行手册》、《应急救援工作手册》等，不断提升安全生产保障能力，确保飞行安全和地面行车安全。

地勤服务部工作环境艰苦、安全风险大、技术要求高。多年来，地勤服务部从员工思想、业务技能、工作作风三个方面打造优秀团队，加强员工安全意识、法规意识和责任意识教育，严把培训关、授权关、放行关等关键环节，着力倡导、培育健康、积极的安全文化，不断提升员工整体素质和职业素养，提升地勤服务部综合保障能力和水平。

一、Common-used English Conversation

常用英语对话

Situation 1

情景1

The plane arrived, and has stopped in place. The mechanic on the ground is having a conversation with the pilot in cockpit through the interphone.

飞机到达,已停到位,地面机务通过内话系统与飞行员对话。

Note: P- pilot in the cockpit G- ground mechanic

注：P-机组，G-地面机务人员

G:Chocks inserted，landing gear safety pins inserted，ground power

unit on，release brakes，Please.

轮挡已挡好，起落架安全销已插好，地面电源接好，请松刹车。

P:OK. Release brakes，APU（or onboard power） off. Thanks！

明白，松开刹车，关断辅助动力装置（或机上电源）。谢谢！

Situation 2

情景2

On the field, a plane is ready to be pushed back (or towed off).The mechanic on the ground is having a conversation with the pilot in cockpit through the interphone.

推（拖）飞机，地面机务通过内话系统与机组对话。

Example 1

例1

P:Clear ground units，ready to pushback（tow off）aircraft

（helicopter），please.

请撤除地面设备，准备推（拖）飞机（直升机）。

G:Stand by. （The ground mechanic makes sure that the boarding

bridge is back, ground equipments are removed, doors and cover

boards are covered up, then answers) Pushback（Tow off）aircraft（helicopter）．

请稍等。（确信登机桥收回，地面设备撤除，舱门、盖板均盖好后回答）可以推（拖）

飞机（直升机）。

P:Pushback(Tow off) aircraft（helicopter）to XX position，please.

请将飞机（直升机）推（拖）到XX位置。”

G:OK. Pushback（Tow off） to XX position. Release brakes，please.

明白，推（拖）到XX位置。请松刹车。

P:Brakes Released，Pushback（tow off）．

刹车松开，可以推（拖）。

G:Push back（tow off） in position. Engage brakes，please.＂

推（拖）到位，请刹车。

P:Brakes engaged.

已刹车。

Example 2

例2

P:Cockpit to ground.

地面，驾驶舱。

G:Go ahead.

请讲。

P:Please call a tractor.

请叫一辆拖车。

G:Roger, call a tractor.

收到，叫一辆拖车。

P:Please guide us to a parking place.

请将飞机推（拖）到停机位。

G:Copy that, to a parking place.

收到，推（拖）到停机位

P:Please connect the tow-bar.

请连接拖把。

G:Roger, tow bar set . Please set the parking brake.

收到，连接拖把。请设置停留刹车。

P:OK, parking brake is set. Remove the chock.

好，停留刹车已刹。移去轮挡。

G:Chock is clear. Release the parking brake.

轮挡已撤除，请松刹车。

P:Parking brake released. There is icing on the ground, please slow

down when turning.

刹车已松。地面有冰，转弯请减速。

G:Sure, no problem.

好，没问题。

P:Clear for towing, it is not into position, a little more forward please.

继续牵引，还没到位置，请再向前一点。

G:Got it , a little forward.

收到，向前一点。

Situation 3

情景3

Starting engine

启动发动机

Example 1 The conversation between the mechanic on the ground and the pilot in cockpit when starting engine with auxiliary power unit (APU).

例1用辅助动力装置启动发动机的联络

P:Ready to start(dry run) engine.

准备启动（冷某某）发动机。

G:(Make sure the engine danger zone no obstacle or debris) Start（

Stand by）.

（确信发动机危险区内无障碍物、杂物后）可以起动（稍等）。

P:Start（dry run） No. X．

启动（冷某某）X号发动机。

G:Start（dry run） No. X（stand by).

X号发动机可以起动（冷某某）(或稍等)。

P:Starting completed，hand signals from left(right)，ready to taxi out.

启动完毕，从左（右）侧给手势，准备滑出。

G:Stop calling，hand signals from left（right），taxi out，Good-bye.”

终止通话，从左（右）侧给手势，可以滑出，再见。

Example 2 The conversation between the mechanic on the ground and the pilot in cockpit when starting ground power cart and pneumatic power cart.

例2用气源车或电源车启动发动机的联络

P:Ready to start No. X．

准备起动X号发动机。

G:Air(power) supply on. Start No. X．(Stand by)．

气源（电源）打开，X号发动机可以起动(稍等)。

P:Start No. X．

起动X号发动机。

G:Start No. X(Stand by)．

X号发动机可以起动(稍等)。

P:Clear air（power） supply unit.

移去气源车（电源车）。

G:Air(power)supply unit cleared.

气源车（电源车）已移去。

P:Chocks away，hand signals from left（right），ready to taxi out.

移去轮挡，从左（右）侧给手势，准备滑出。

G:Chocks cleared，stop calling，hand signals from left（right），taxi out，Good-bye.

移去轮挡，终止通话，从左（右）侧给手势，可以滑出，再见。

Situation 4

情景4

Deicing/anti-icing procedure

除冰/防冰工作

Example 1 Conversation before deicing/anti-icing procedure

例1 除冰/防冰前的联络

G:Ready to begin the inspection.

准备开始绕机检查。

P:Roger.

明白。

G:Inspection Complete. Your aircraft does not need deicing/anti-icing.

/ Inspection complete. Your aircr 内容过长，仅展示头部和尾部部分文字预览，全文请查看图片预览。

T.O. Takeoff 起飞

TAS True Airspeed 真空速

TAT Total Air Temperature 总温

TEMP Temperature 温度

THROT Throttle 油门

TURB Turbine 涡轮(机)

UV Under Voltage 欠压

VC Visual Check 目视检查

VHF Very High Frequency 甚高频

VLV Valve 阀,活门

VOLT Voltage 电压;伏特数

WBM Weight And Balance Manual 重量和平衡手册

WARN Warning 警告;警报WG Wing 机翼WHL Wheel 轮子 WSHLD Windshield 挡风玻璃

XMTR Transmitter 发射机Y/D Yaw Damper 偏航阻尼器

ZFCG Zero Fuel Center Of Gravity 零油重心

ZFW Zero Fuel Weight 零油重量

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